Terms and Conditions
FixJoomla gives a guarantee of a refund for purchased services in the event of conditions that make it impossible to fulfill certain conditions listed in the description of services, namely:
When you pay by credit card, payment processing (including entering the card number) takes place on a secure page that has passed international certification. This means that your confidential data (card details, registration data, etc.) do not go to our online store, their processing is completely protected and no one, including our FixJoomla website, can receive your personal and bank data. In the event of a refund, the funds will be returned to the same card with which payment was made.
Our team has been developing and maintaining websites for many years. We have experience working with different content management systems. But as a result, we came to the unequivocal conclusion that Joomla is the most flexible, simple and intuitive system. It is developing rapidly and takes into account all new trends in the development of the web industry. You can read more about the benefits of Joomla in the article “15 key Advantages of Joomla CMS”
In order for our developers to be able to perform work on one of the service packages, we need to have a Super User account (username and password). You can create it specifically for this case, and delete it after finishing work. In some cases, for example, for Joomla speed optimization, FTP access may be required.
On average, work on creating a new site on CMS Joomla will take from two to four weeks. Everything will depend primarily on how accurately and in detail the task is formulated and in what form and volume the basic content will be provided.
In most cases, we install the latest versions of extensions. However, before doing the update, any extension must be checked for errors and compatible with other installed extensions and most importantly with the latest version of CMS Joomla. Thus, in the course of work on updating extensions, only those versions of extensions that will not create conflicts and have no vulnerabilities will be installed.
Due to the fact that licenses are purchased from developers on special conditions, we do not provide our customers with our own licenses. For this reason, you will not be able to automatically upgrade versions of extensions yourself.
Payments for service packages accepted in US dollars. You can pay with a Visa or MasterCard card through an affiliate payment system. We do not collect credit card data at our place. For security purposes, all payment information is processed on the side of a certified payment system. After payment, you will receive a confirmation of payment and an invoice.
You can receive discount coupons by mail during FIXJOOMLA advertising campaigns. Coupons are provided to registered users of the site and can be used to reduce the cost of the order during the payment process.
Terms of service and rules for the use of personal information are published in the relevant sections of the site. Consent to the terms of service and the rules for the use of personal information is confirmed by the customer at the time of payment. For confirmation, you need to familiarize yourself with the documents by clicking on the appropriate links and mark your consent in the form of payment.
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